John wrote "Teaching this simple assertiveness technique (alongside some related theory)3, dramatically improved cockpit communications and was instrumental in preventing numerous disasters. It is an easily taught skill."
The recognition that this approach can be taught, learned and practiced is crucial, as so many think it not a learnable behavior, it just something that some (other) people are naturally good at. It looks like you will have a future post about the 'other' side of the conversation, since the leader must also learn a new skill.
John wrote "Teaching this simple assertiveness technique (alongside some related theory)3, dramatically improved cockpit communications and was instrumental in preventing numerous disasters. It is an easily taught skill."
The recognition that this approach can be taught, learned and practiced is crucial, as so many think it not a learnable behavior, it just something that some (other) people are naturally good at. It looks like you will have a future post about the 'other' side of the conversation, since the leader must also learn a new skill.